Connect Your First Line
Choose the right messaging channel for your needs and prepare to connect your first device.
Now that WhatSnap is installed, it's time to connect your first line — the device that will send and receive messages on behalf of your subaccount.
What is a Line?
A line is a connected messaging device with its own phone number and identity. Each line can send and receive messages through GoHighLevel. You can connect multiple lines to a single subaccount for multi-line setups.
Choose Your Channel
WhatSnap supports four messaging channels. Choose based on your audience and use case:
iMessage
Best for: Reaching Apple users with maximum trust.
| Requirement | Details |
|---|---|
| Hardware | Mac (macOS 11+) + iPhone (same iCloud) |
| Setup time | ~10 minutes |
| Trust level | Highest — blue bubbles signal authenticity |
iMessage delivers read receipts, high-quality media, and the blue bubble experience that Apple users trust. Ideal for high-touch sales and VIP clients.
SMS
Best for: Universal reach to any phone number.
| Requirement | Details |
|---|---|
| Hardware | Android phone (9.0+) with SIM card |
| Setup time | ~5 minutes |
| Trust level | High — P2P from your own number |
SMS works with any phone — Android or iPhone. Messages come from your real phone number — no A2P/10DLC registration required for P2P lines.
Best for: International messaging and media-rich conversations.
| Requirement | Details |
|---|---|
| Hardware | Phone with WhatsApp installed |
| Setup time | ~2 minutes |
| Trust level | High — real account, no API templates |
WhatsApp connects via QR code — your own WhatsApp number, one conversation at a time, no per-message fees. Well suited to international contacts who already message you on WhatsApp.
Twilio
Best for: Keeping your existing Twilio numbers while adding P2P channels.
| Requirement | Details |
|---|---|
| Hardware | None — API-based |
| Setup time | ~3 minutes |
| Trust level | Standard A2P |
When you install WhatSnap, it replaces LeadConnector as your telephony provider. We include Twilio integration so you don't lose your existing numbers — you can use Twilio alongside iMessage, SMS, and WhatsApp from one unified dashboard.
Bonus: WhatSnap enables line rotation across multiple Twilio numbers — something that was nearly impossible to configure in native GHL workflows.
How Many Lines Do You Need?
| Use Case | Recommended Lines |
|---|---|
| Solo user, low volume | 1 line |
| Small team, mixed channels | 2-3 lines |
| Agency with multiple clients | 1+ line per subaccount |
| High-volume campaigns | Multiple lines for rotation |
Every subaccount includes one free line. Add more lines anytime from your dashboard.
Next Steps
- Choose a channel from the list above
- Follow the connection guide for your device
- Verify your setup by sending a test message
Related
Last updated on February 6, 2026